tk991 Terms and Conditions
Please read these terms and conditions carefully before using the tk991 platform — this is a binding agreement between you and us.
These terms and conditions ("Terms") form a legally binding agreement between tk991 ("Platform", "we", "us") and the user ("you", "member"). By accessing the website https://tk991.cam or creating an account, you are considered to have fully accepted these terms. If you do not agree with these terms, please refrain from using the platform.
Table of Contents
General Provisions
tk991 is an online betting and casino platform that provides various gaming services for users in Bangladesh, including cricket betting, slots, live casino, Teen Patti Joker, and e-sports.
These terms and conditions have been prepared in accordance with the laws and regulations in force in Bangladesh. The phrase "terms and conditions" used in this document also covers our privacy policy, responsible gaming policy, and the terms of any relevant special promotions.
If you have difficulty understanding any part of these terms, please contact the tk991 24/7 live chat support team. Our representatives are ready to assist you in Bengali.
1.1 Definitions
- "Platform" refers to the tk991 website, app, and all associated digital services.
- "Member" refers to any person registered and verified on tk991.
- "Account" refers to a member's personal tk991 user account.
- "Wagering" refers to the process of placing bonus funds or winnings as bets at a specified multiplier.
- "Fair Play" refers to a neutral, transparent, and manipulation-free gaming environment.
Eligibility and Registration
2.1 Age Requirement
To open an account on tk991 and use any gaming services, you must be at least 21 years of age. At the time of registration or at any stage, tk991 may request valid identification to verify your age.
2.2 Personal Information
At the time of registration, you must provide accurate, complete, and up-to-date personal information. tk991 reserves the right to immediately close an account if false information is provided, and any funds in that account may be forfeited.
Each member may operate only one account. Opening more than one account in the same person's name is strictly prohibited.
2.3 Eligibility Requirements
- You must be 21 years of age or older.
- You must be legally eligible to participate in online gaming.
- You must not be a holder of any previously banned account on tk991.
- All information provided must be true and accurate.
- You must bet on your own behalf and with your own funds.
Account Management
3.1 Username and Password
You are solely responsible for maintaining the security of your account. Keep your login credentials confidential and never share them with anyone. If you suspect unauthorized access to your account, contact [email protected] immediately.
3.2 Account Verification
tk991 may verify a member's identity at any time as part of the KYC (Know Your Customer) process. This process may require a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete.
3.3 Account Security
The following points are important to keep in mind:
- Use a strong password — a combination of letters, numbers, and symbols.
- Always log out after using a public device.
- Be alert to phishing emails or suspicious links.
- Change your password regularly.
Financial Transactions
4.1 Deposits
The following payment methods can be used to deposit funds into tk991: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.
Deposited funds must come only from a payment method that you own. Use of third-party payment methods is strictly prohibited.
4.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests from fully verified accounts are generally processed within 1 hour.
| Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳800 | Within 1 Hour |
| Nagad | ৳300 | ৳800 | Within 1 Hour |
| Rocket | ৳300 | ৳800 | Within 1 Hour |
| Upay | ৳300 | ৳800 | Within 1 Hour |
| Bank Transfer | ৳300 | ৳800 | Within 1 Hour |
4.3 Withdrawal Terms
- Your account must be fully verified to make a withdrawal.
- Deposited funds must have been wagered at least once.
- Withdrawals may be restricted if active bonus wagering requirements have not been met.
- tk991 may request additional documents for verification purposes.
- Withdrawal requests will be returned only to the original deposit method.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳20,000. To claim this bonus, the eligible member must make their first deposit into the account.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10x. This means you must wager the bonus amount 10 times before the bonus funds become withdrawable.
Example: If you deposit ৳5,000, you will receive a bonus of ৳6,000 at 120%. To withdraw this bonus, you must wager ৳6,000 × 10 = ৳60,000.
5.3 General Bonus Terms
- Each promotion may have its own terms and conditions, which will be provided along with the bonus offer.
- The same member may not use a specific bonus offer more than once.
- A maximum bet limit may apply to bets placed with bonus funds.
- If abuse of a bonus is suspected, tk991 reserves the right to cancel the bonus.
- Bonus funds cannot be converted to cash; they may only be used for wagering.
- In any dispute regarding bonuses, tk991's decision will be considered final.
5.4 VIP Program
tk991's VIP program has three tiers that can be earned through regular play:
- Bronze — weekly cashback up to 0.4%.
- Silver — weekly cashback up to 0.8%.
- Gold — weekly cashback up to 1.2%.
You can advance to higher VIP tiers through regular and active play. Contact our support team for details on the benefits and conditions of each tier.
Betting Rules
6.1 Betting Rules
All bets on tk991 are accepted and settled according to the set rules. Once a bet is confirmed, it cannot be changed or cancelled unless the event is cancelled or postponed.
6.2 Bet Cancellation Circumstances
- If an event or match is cancelled, the full bet amount will be refunded.
- If incorrect odds are displayed due to a technical error, tk991 reserves the right to cancel that bet.
- If an event takes place at a different time than scheduled, the betting policy may change.
- If evidence of match-fixing or irregularity is found, the relevant bet will be cancelled.
6.3 Minimum and Maximum Bet Limits
Minimum and maximum bet limits are set for various games and betting markets. These limits are clearly displayed in the game interface. tk991 reserves the right to change bet limits under special circumstances.
6.4 Live Betting
For live betting, acceptance of bets may be suspended at any time — especially during key moments (goals, wickets, points) when odds are being updated. tk991 is not liable for delays in accepting bets due to technical reasons.
Prohibited Activities
The following activities are strictly prohibited on the tk991 platform. Violating these rules will result in immediate account closure and deposited funds may be forfeited.
- Operating multiple accounts under the same person.
- Betting on behalf of others or using their funds.
- Abusing the bonus system — for example, attempting to withdraw without meeting wagering requirements.
- Hacking accounts, committing fraud, or attempting to breach security systems.
- Conducting money laundering or illegal financial activities.
- Using automated software, bots, or scripts.
- Harassing or attempting to defraud other members.
- Match-fixing or betting using insider information.
- Exploiting technical errors on the platform.
If you notice fraudulent behavior from another member, please report it to [email protected] immediately. We take every complaint seriously and investigate it to ensure fair play.
Liability Limitations
8.1 Service Availability
The tk991 platform is provided on an "as is" basis. We strive to maintain the highest technical standards, but we are unable to guarantee uninterrupted service. Service may be temporarily unavailable in the following situations:
- During scheduled maintenance and updates.
- In the event of technical issues or cyberattacks.
- If third-party services (payment gateways, game providers) are disrupted.
- Due to internet connectivity or network problems.
8.2 Disclaimer of Liability
tk991 is not responsible for the following:
- Financial losses caused by technical errors.
- Bets lost due to internet connectivity issues.
- Delays or failures in third-party payment services.
- Any inconvenience caused by problems with your device or software.
8.3 Acknowledgement of Gaming Risk
Online gaming and betting carry financial risk. As a member, you acknowledge that there is a possibility of winning or losing in gaming, and that you will only wager an amount whose loss would not negatively affect your financial life.
Privacy & Data Protection
tk991 gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep your data and financial transactions secure.
To learn more about how your personal information is collected, used, and protected, please read our Privacy Policy.
9.1 Data Sharing
Your personal information will not be shared with third parties, except in the following cases:
- At the request of relevant authorities to meet legal obligations.
- With verified payment partners for payment processing.
- With service providers required for fraud prevention and account verification.
Account Suspension & Closure
10.1 Voluntary Account Closure
If you wish to close your account at any time, send a request to [email protected]. Before closing your account, please ensure there are no pending withdrawal requests and that any bonus wagering has been completed.
10.2 Account Suspension by tk991
tk991 may temporarily suspend or permanently close any account for the following reasons:
- Violation of any provision of these terms and conditions.
- Failure to cooperate with the verification process.
- Suspicion of fraud or money laundering.
- Evidence of operating multiple accounts.
- Detection of bonus abuse.
10.3 Self-Exclusion
If you feel your gaming habits are getting out of control, visit our Responsible Gaming page to learn about the Self-Exclusion feature. This feature allows you to restrict access to your account for a set period of time or permanently.
Responsible Gaming
tk991 is firmly committed to responsible gaming. We believe that gaming should be for entertainment, not to cause financial stress.
11.1 Healthy Gaming Habits
- Only spend an amount that you can afford to lose.
- View gaming as entertainment, not as a solution to financial problems.
- Set a defined budget and time limit.
- Do not repeatedly place bets to recover losses.
- If gaming is causing mental stress, take a break.
11.2 Support Tools
tk991 provides various protective tools for responsible gaming — deposit limits, time-outs, and self-exclusion. Visit our Responsible Gaming page for more details.
If you are struggling with a gaming problem, contact our 24/7 live chat support today for help. We are ready to guide you in the right direction.
Terms & Conditions Changes
tk991 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified by email or via a notice on the platform.
Continued use of the platform after updated terms and conditions are published will be taken as your acceptance of the new terms. If you do not agree to the updated terms, please request closure of your account.
12.1 Contact & Complaints
For any questions, complaints, or assistance regarding these terms, please contact us:
We aim to resolve all complaints as quickly as possible. tk991's goal is to ensure a safe, transparent, and fair gaming environment for all members.
These terms and conditions are written in Bengali and apply to the Bangladeshi market. In any interpretive dispute, tk991's decision will be considered final.